In this era
of personalization and guest-centric service, hoteliers know that guest satisfaction
and their continued loyalty is the key to a property’s success. And yet, the
guest-hotelier relationship is consistently put at risk by a common industry
practice, also known as, “The World’s Worst Travel Fee”.
‘Resort fees’;...
New real-time indoor location-based geopositioning technology enables hotels to better protect their workforce
React Mobile, the original inventor of the BLE panic button and market-leading hospitality safety technology provider, today announced the release of their latest product, the BLE 5.0 Beacon. The device is a discreet, easy...
For modern hoteliers, the trajectory of PMS innovation defines the trajectory of
their hotels. And yet, legacy PMS vendors have failed to adopt a truly
innovative approach. Rather than forging ahead of industry demands, they have
waited for those standards to materialize, only to chase yesterday’s trends.
Fortunately, according to...
Hotels are bombarded with technologies—enterprise,
ancillary, in-room, and operational—which is why getting control of the hotel
tech stack ranks up there as one of the most important goals of 2020 for many. There
are so many technologies that it might be tempting to look for a
one-size-fits-all solution. More often than not, the...
Nor1 to showcase the hospitality industry’s only full life-cycle merchandising platform March 4th to 8th
Nor1, the global leader in hospitality upgrade,
upsell, and merchandising technology will exhibit at ITB Berlin
- The World's Leading Travel Trade Show®. This year’s mega-event takes place at
Messe Berlin, Germany from March...
For hoteliers, guest loyalty has become an
increasingly elusive concept. A decade ago, brands would have focused on
instilling loyalty through things like rewards programs or points. Now, it is
more about creating an inspiring, fun, and authentic experience across the
entire guest journey.
Jeff Bezos once said, “We see our...
By now, we're probably all familiar with the famous three L's of real estate: location, location, location. But the 3 Ls can apply to hotel worker safety as well. As greater compliance and safety standards are introduced, hotels will be expected to keep up. One of the ways this will be accomplished is by implementing technologies that...
What started as a way to fill a few pool loungers
and cabanas quickly becomes a profitable new opportunity for an award-winning
property that now offers a variety of daycation experiences to guests
Since partnering with ResortPass in early 2019, The Waterfront Beach Resort, a Hilton Hotel, has seen an impressive six-figure boost to...
React Mobile
releases outline of U.S. legislation and mandates including the AHLA 5-Star
Promise and the provision of hospitality employee panic button safety devices
(ESDs)
React Mobile, the market-leading hospitality safety technology provider, today announced the release of their must-read legislative report, Panic Button...
Kent Beck, the
famed American software engineer and the creator of extreme programming, once
said, “The business changes. The technology changes. The team changes. The team
members change. The problem isn’t change, per se, because change is going to
happen; the problem, rather, is the inability to cope with change when...