Philadelphia’s Old City is now home to a new style of hotel that seeks to erase the barriers between visitors and their destination with “invisible” service hospitality.
Located in a registered historic building in Philadelphia, Pennsylvania’s Old City, the new Lokal Hotel will offer six units for long and short stays. Each...
“Personalization in Metasearch.” This was among the hospitality news headlines in my email this morning. Yesterday, it was an article about using big data in an “empathic and predictive way,” to “personalize analytics” (Tnooz). Sabre has coined a catchy phrase around personalization: “Youniverse.” They define it as...
Traveler engagement is no longer a series of one-off transactions - it's an ongoing dialogue and experience. Consumers today want to interact virtually with products and brands in multiple ways. Social media content and conversations with friends and influencers is one of the first places people go for travel planning. Smartphones and...
Marketing agency focused exclusively on complex B2B initiatives for the travel and hospitality technology industry continues to expand roster of top-tier clients and strategic partnerships
Leading B2B travel and hospitality technology marketing agency Puzzle Partner announced today that it has been named agency of record (AOR) for...
In the hotel industry, nothing is more important than making guests happy. Nothing that is, except keeping them safe. This is relevant no matter what the issues are and whether technology is involved or not. It’s every hotelier’s worst nightmare: a data breach that shatters the brand’s reputation and destroys guest trust. In the...
Overflow and after-hours call center staffing solution comes of age
NAVIS, the #1 reservation sales and marketing technology provider for the hospitality industry, today announced that 2016 was a record-breaking year in direct-booked revenue for their RezForce clients.
A call-center service exclusively for the hotel and vacation...
Cornerstone™ Information Systems (CIS), a global leader in innovative technology solutions for travel companies, will be speaking and exhibiting at The Travel Technology Europe Show 2017 (TTE 2017). The event takes place February 22nd-23rd, at Olympia in London, UK and is expected to attract more than 6000 Travel & Tourism...
Software-as-a-service has gone mainstream, and statistics related to the adoption rate of SaaS applications by industry are everywhere. The one interesting observation is that the hotel industry is not necessarily mentioned in any of these statistics. This fact is surprising since the hotel industry drives over 493 Billion dollars in...
New back-end platform also simplifies future integrations
NAVIS, the #1 reservation sales and marketing technology provider for the hospitality industry, has revamped its data exchange platform, NAVIS Data Exchange (NDE) to make existing integrations with dozens of property management systems (PMS) faster and more secure.
NAVIS'...
Predicting that innovation and disruption will headline Meetings Technology in 2017, Groupize welcomes top influencers Todd Tyler, Michael Boult and Jay Reilly to the team
Groupize, the award-winning provider of innovative, simple meeting solutions today announced the appointment of Michael Boult as their newest board member, Todd...