For hoteliers, guest loyalty has become an
increasingly elusive concept. A decade ago, brands would have focused on
instilling loyalty through things like rewards programs or points. Now, it is
more about creating an inspiring, fun, and authentic experience across the
entire guest journey.
Jeff Bezos once said, “We see our...
are everywhere. Walk into any coffee shop, restaurant, or hotel lobby, and a
high percentage of people engaged with their smartphone will be directly
affected by the application they are reviewing. As consumers, we now look to
our smartphones to converse with friends, purchase items online, look at a
myriad of pictures, and...
How to win the business and loyalty of millennials
If it seems like everyone in the hospitality industry is talking about millennials — well, that’s likely because they are. With 2019 fading into the background, our collective feeds and conversations with industry peers are rife with discussions of what’s to come and,...
B2B hospitality and travel technology marketing agency will continue to promote IDS Next’s story and increase global market share
Puzzle Partner, the most trusted B2B travel and hospitality technology marketing firm announced today that it will continue as Agency of Record for IDS Next.
As part of the renewal agreement, Puzzle...