In this era
of personalization and guest-centric service, hoteliers know that guest satisfaction
and their continued loyalty is the key to a property’s success. And yet, the
guest-hotelier relationship is consistently put at risk by a common industry
practice, also known as, “The World’s Worst Travel Fee”.
‘Resort fees’;...
What started as a way to fill a few pool loungers
and cabanas quickly becomes a profitable new opportunity for an award-winning
property that now offers a variety of daycation experiences to guests
Since partnering with ResortPass in early 2019, The Waterfront Beach Resort, a Hilton Hotel, has seen an impressive six-figure boost to...
Fueled by the experience economy, delivering memorable hotel
experiences matters. Now more than ever, forward-thinking hoteliers are setting
high expectations for the rest of the industry.
With much of the economy forecasted to lose its shine in 2020, many
hoteliers are seeing an opportunity to review their playbook for...
Hotels and resorts of all types see big profits by inviting guests looking for wellness, relaxation, bleisure, romance, and family-friendly day experiences using property amenities without staying overnight
The
Santa Monica-based company, ResortPass, is at the center of an emerging daycation trend
sweeping the hospitality industry....
As
technology and consumer behavior evolves, all businesses find themselves at the
forefront of change and, certainly, hospitality is no exception. Disruption is
frequent and often undeniable, as guest expectations and industry standards
shift in synchronized steps with new trends. The question for hoteliers is not,
‘what if things...
Every few
years, a disruptor comes along in every industry—and it seems like one has now
arrived in the hotel space. While living in San Diego in 2015, Amanda Szabo
realized two things. Known for its beaches, parks, and inviting climate, San
Diego had some incredible hotels to choose from, and this was as close to
‘living in a...
The gold standard in hotel and resort guest day passes enters 2020 with the momentum of expanded partnerships, investment rounds, and record sales performance
ResortPass, the leading day-guest program for US-based luxury hotels and resorts today announced that 2019 was a record-breaking year of growth and 2020 is continuing on this...